Personal Information Protection Policy

Personal Information Protection Policy

privacy policy

We have established our personal information protection policy, as a mechanism for conducting protection over personal information of customers collected from our business operational activities and business management activities or provided to us for safe keeping. We use reasonable organizational, technical and administrative measures to protect Personal Information under our control.

  1. We strictly adhere to our internal regulations pertaining to the acquisition, use, and provision of personal information in a manner that is of an appropriate scale and content regarding our business operation.
  2. Appropriate measures are implemented to prevent and correct unauthorized access to personal information, as well as any loss, damage, tampering or leak of personal information.
  3. Laws, ordinances and other standards pertaining to personal information are observed.
  4. The framework for controlling personal information shall be continuously improved.
  5. Measures will be taken so that the personal information shall be used within the purpose of use scope, and shall not be used in any way that falls outside of the intended scope without first obtaining customer consent.
  6. Activities relating to education and awareness among corporate directors shall be conducted. In addition, departmental managers will be appointed for each department to handle personal information and conduct appropriate control of said personal information.
  7. Requests for disclosure, correction, deletion, suspension of use, etc., relating to personal information from the concerned persons themselves, as well as complaints and consultation activities shall be attended to without delay.

Date of Establishment: August 23, 2013
Date of Revision: October 1, 2015

Amutus Corporation
Jun Kuroda, Representative Director and President

Contact for inquiries about handling of personal information
Phone: +81-(0)3-6866-3100 (main switchboard)
E-Mail: privacy@amutus.co.jp

Privacy Mark

We attained the "Privacy Mark” (P-mark) business operator license from the Japan Institute for Promotion of Digital Economy and Community (JIPDEC) on September 18, 2013.
The P-mark certificate indicates that a framework has been established to handle personal information in an appropriate manner, in compliance with the provisions of the Japan Industrial Standards (JIS Q 15001) pertaining to personal information protection.
* License Number: 11820686

Scope of application for personal information protection policy

We conduct appropriate management of the personal information of our customers, in accordance with the Personal Information Protection Policy, thus upholding the promise that we’ve made to our customers. Our company does not bear responsibility for the protection of the personal information of our customers that is posted on websites of other business operators that are linked from our web pages.

Terminology Relating to Personal Information Handled by Amutus

Personal Information
Information relating to a person that can be used to identify a specific individual or individuals based on details included in such information as their name, date of birth, and other descriptive elements (including details that can be easily compared with other pieces of information, eventually leading to the identification of the specific individual or individuals).
Personal Data
Data organized to facilitate personal information searches.
Retained personal data
Personal data from among all personal data, for which the company owns disclosure and ownership rights.

Introduction of announcements based on JIS Q 15001

The “JIS Q 15001” standard stipulates an obligation for the company to publicly announce specified details, or to facilitate (easy) access by the person with whom the information is concerned.
Descriptions for disclosure of details, etc., are provided below.

  1. Name of relevant personal information-handling business operator (this company)
    Amutus Corporation
  2. Usage objective for personal information handled by this company
    1. Usage objective for personal information, in the case of it being directly acquired
      In the event of personal information given by our customers being directly acquired from text written in documents (including electronic media), the usage objective shall be clearly indicated, done so for each such occasion.
    2. Usage objective for disclosed personal information
      1. Member information
        Stated in content service
        http://www.amutus.co.jp/en/service/index.html
      2. Product service information
        Stated in content service
        http://www.amutus.co.jp/en/service/index.html
      3. Employee, Recruiting Information
        Personnel, Recruiting and Account, System Administration
      4. Information on our website
        Introduction for customers acquiring
      5. Information on contact for inquiries
        • Surveys and actions taken in relation to our products and services
        • Personal identification verification
      6. Business partner information
        Business partner management
      7. Access Information
        Access and Image Management
      8. Exhibition information
        Proposal and introduction of our products and services
      9. Customer information
        Operational management for customers of our products and services

      In the event of a change to the usage objective, consent shall be sought from customers in advance.

  3. Joint use of personal information data
    In the event that a business succession or joint usage situation arises, such matters shall be dealt with in accordance with laws and ordinances.
  4. Information on provision of personal information to third parties
    Handled personal information and personal data shall not be disclosed to any third parties by this company, except in cases that correspond to any of the circumstances described below.
    1. Consent is obtained from the customer.

    2. The action is taken according to laws and ordinances.

    3. In the event that the information is required to protect the life, physical well-being or property of a person, and furthermore obtaining consent from the person for whom the information concerns is difficult.

    4. In the event that the information is specifically required for the purpose of improving public health or promoting healthy growth of children, and furthermore obtaining consent from the person for whom the information concerns is difficult.

    5. In the event that the information must be provided to a national governmental organization, a local public organization, or an entity that have been consigned to perform work on their behalf, in order to fulfill duties as specified by laws and ordinances, and furthermore obtaining consent from the person for whom the information concerns is difficult.

  5. Procedures pertaining to application for disclosure
    Notification of purpose for use, disclosure, correction of details addition or deletion, as well as suspension of use, erasure and suspension of provision (disclosure and the like) to third parties.
    1. Items subject to disclosure
      Items of personal data in possession that are subject to disclosure include names, addresses, phone numbers, fax numbers, company names, department names, dates of birth, email addresses, user IDs, etc.
      *Personal information items for each service are separately described on their respective websites.
    2. Application method
      Acquire the application form prescribed by this company, to apply for disclosure of personal data in possession of this company. The form can be acquired by downloading from the location described below, or by email or phoning the contact accepting application for disclosure and the like.
      Enter all specified details on the application form, enclose an identification document, and post the form to the contact that accepts applications for disclosure, etc. The customer is asked to pay for the postage when posting the application.
      The handling of personal data for the purpose of content and services other than the notification of purpose of use and disclosure applications is described by and can be verified at respective service websites.

      Acquisition of respective application forms
      Download here

      After clicking it will be in Japanese.

      Application forms are available in PDF format.
      An Adobe systems product is required to display the PDF file, which contains Japanese language.

      Download Japanese version Adobe Reader

      A. Information regarding application for disclosure
      [Items that must be posted when filing a disclosure application:]
      A “Personal Information Disclosure Application” and the following documents, for the purpose of personal identification, will be required.

      Applications filed by the individual concerned
      Disclosure application form, and one copy each of the documents listed under (1), (2) and (3) below.
      1. Each application for disclosure, correction, or suspension of personal data possessed by this company (application form specified by this company) - 1 copy
      2. Certified copy of resident register (alien registration card in case of foreign nationals) - 1 copy
        Certified copy of resident register: Original certificate issued within 6 months.
        Alien registration card: In the event of a change in residential address since the issue of the card, a copy of the reverse side will also be required.
      3. Any of a driver’s license, passport or health insurance certificate - 1 copy
        *In the event that the “permanent domicile” is visible on any document used for personal identification, please black out segments aside from the prefecture name before mailing.
        Driver’s license: In the event of a change in residential address since the issue of the card, a copy of the reverse side will also be required.
        Passport: Pages with photograph and address entered (total of 2 pages).
        Health insurance certificate: A copy of each of page that features the name, date of birth and address of the applicant.
      Applications filed by an agent
      In the event the applicant is a legal representative of the person, a minor or adult ward, or a representative consigned by the person who is applying for disclosure, documents that can be used to verify that the representative is indeed the representative of the person concerned, namely document (A-(1), (2) and (3) or B- (1), (2), (3), (4) and (5)) must be enclosed in addition to the documents required for the ”Applications Filed by The Individual Concerned.”
      1. For Legal Representatives
        Documents ((1) to (3)) must be prepared in order to verify that the representative has been granted by court the legal right of representation.
        1. A copy of the family register or certificate of registered matters of the legal representative - 1 copy
          • In case of minors: A copy of the family register.
            Original certificate issued within 6 months.
          • In case of adult ward: Certificate of registered matters.
            Inquire with the Guardian Registration Division of Tokyo Legal Affairs Bureau.
            *Address of Tokyo Legal Affairs Bureau
            http://houmukyoku.moj.go.jp/tokyo/table/shikyokutou/all/hokyokukouken.html

            After clicking it will be in Japanese.

        2. Certified copy of resident register (alien registration card in case of foreign nationals) of legal representative - 1 copy
          • Certified copy of resident register: Original certificate issued within 6 months.
          • Alien registration card: In the event of a change in residential address since the issue of the card, a copy of the reverse side will also be required.
        3. Any of a driver’s license, passport or health insurance certificate - 1 copy
          *In the event that the “permanent domicile” is visible on any document used for personal identification, please black out segments aside from the prefecture name before mailing.
          • Driver’s license: In the event of a change in residential address since the issue of the card, a copy of the reverse side will also be required.
          • Passport: Pages featuring photograph and address (total of 2 pages).
          • Health insurance certificate: A copy of each of page that features the name, date of birth and address of the applicant.
      2. In case of representative by power of attorney
        Disclosure application form and one copy each of documents listed under (1) to (5) below.
        1. Power of attorney form prescribed by this company
          1 copy
        2. Applicant’s seal certificate
          1 copy
        3. Certified copy of resident register of the applicant
          1 copy
        4. Certified copy of resident register of the representative
          1 copy
        5. Any of a driver’s license, passport or health insurance certificate - 1 copy
          *In the event that the “permanent domicile” is visible on any document used for personal identification, please black out segments aside from the prefecture name before mailing.
          • Driver’s license: In the event of a change in residential address since the issue of the card, a copy of the reverse side will also be required.
          • Passport: Pages featuring photograph and address (total of 2 pages).
          • Health insurance certificate: A copy of each of page that features the name, date of birth and address of the applicant.
    3. Information regarding postage for disclosure application
      1. The postage described below will be required for each application.
        ・Postage: JPY612 (breakdown: Standard postage JPY82 + registered mail JPY430 + recipient limited mail JPY100)
        * Japan Post Address:http://www.post.japanpost.jp/service/fuka_service/honnin/

        After clicking it will be in Japanese.

      2. Method for payment of postage
        Enclose postage stamp for a JPY612 amount to pay for these fees.
    4. Disclosure applications response method:
      As a general rule, the document is to be received only by the applicant and posted to the address as it appears on the resident registration certificate, via recipient-limited mail.
      (Even in instances that the application is filed by a representative via their power of attorney, the disclosure applicant will be designated as the recipient, and the document will be posted to the address as it appears on the resident register certificate. In the event a legal representative is filing the application, the legal representative shall be designated as recipient and the document posted to the address of the legal representative as it appears on the resident certificate.)
      The recipient limited mail will have the phone number of the recipient entered on the envelope. The post office will contact the recipient and once the identity of the person has been verified, the mail can then be received at the address or at the post office.

      *Information regarding non-disclosure of “Personal Data in Possession”
      The information shall not be disclosed in any of the instances stipulated below. A notification will be provided in the event a decision is made not to disclose the information, along with the reason for said decision. The prescribed amount of postage will still be required in case of a non-disclosure.

      • Instances where personal verification is not possible because the address entered on the application form does not match the address described in documents provided for personal identification and the address registered with this company.
      • Instances where the right of representation cannot be verified for applications by a representative.
      • Instances where there are flaws with specified application documents.
      • Instances where the subject of application for disclosure does not correspond to any “personal data in possession”.
      • Instances where the life, physical well-being, property or other rights or interests of the person or a third party may be damaged.
      • Instances where the proper operation of this company may be significantly impeded.
      • Other instances where laws and ordinances may be violated.

      Others:

      • In the event that the postage is insufficient or that the postage has not been enclosed, the applicant shall be notified of the fact; however in the event there is no payment within the prescribed period, response actions will be taken as if the application for disclosure had never occurred.
      • Personal information submitted for a disclosure procedure shall be used within the scope required for the purposes of the disclosure procedure, in order to verify personal identity, collation with personal data in possession, as well as when needing to contact the applicant (representative).
        Application documents, furthermore, shall be destroyed after first storing them for a certain period of time, and will not be returned.
      • Please note that due to procedures relating to verification and correlation of personal data, sometime may be required before the disclosed document can be provided.

      B. Information on application for correction and suspension of use
      Send in the Correction Application or the Suspension of Use Application, as well as documents that are required for personal identification, which are the same as those required for the “Application Method” under “Articles that must be posted when applying for disclosure” of Section 5 (ii) of the Application Method, in order to apply for a correction or suspension of use.

      C. Information regarding application for notification on purpose of use
      Please communicate with the contact that receives disclosure applications.

  6. “Authorized Personal Information Protection Organization” affiliated with this company:
    This company is not affiliated with any authorized personal information protection organizations.
  7. Website home page, contents and services of this company

    In order to make this the web pages provided by this company, as well as their content and services, more appealing to use, technologies such as cookies and web beacons* are used with the company’s web pages. Additionally, analyses are conducted regarding the access circumstances for the content and services of this company. This company does not collect any personal information whatsoever of customers by using such technologies.
    Please refer to the Terms of Service prescribed for each set of contents and services by this company for details.

    • The use of cookies is a mechanism for saving customer website browsing information. Data located in the customer computers is used to gain understanding on the usage circumstances for the home page of this company by its customers, in order to optimize displayed content. A web beacon is a mechanism used by this company for its homepage in order to gain understanding regarding its access by customers, via the use of transparent image files, scripts, etc., to identify customers and collect statistical information on the website’s usage circumstances.

  8. Personal information protection manager and contact details
    1. Complaints regarding the handling of personal information, as well as inquiries and applications for disclosure of personal information
      are to be directed to the following contact. No direct inquiry to this company will be accepted.

      Postal code 150-0001
      2-34-17 Jingumae, Shibuya-ku, Tokyo
      Sumitomo Fudosan Harajuku Building
      Amutus Corporation
      ・Contact: Personal Information Protection
      Phone: +81-(0)3-6866-3100 (main switchboard)
      E-Mail: privacy@amutus.co.jp

      Inquiry hours: 9:30 to 17:30 (excluding 12:00 to 13:00)
      *Please note that inquiries are not accepted on Saturdays, Sundays and public holidays.

    2. Inquiries regarding content and services (excluding notifications of purpose for use or disclosure applications)
      Refer to the inquiry column on the service website for details regarding content and services.

  9. Voluntary nature of items of personal information entered as well as restrictions arising from lack of entries.
    The matter of whether any item of personal information entered by the customer is compulsory or voluntary shall be clearly indicated on the corresponding entry forms.
    Please note that there are instances where introduction of new service provisions or products supplied by this company are not made available if required items have not been entered. (Customers are asked to please verify details with each party in charge of providing information and guidance relating to this.)

Updating of personal information protection policy

In the event that this page is updated, the changes will be shown on the website. The latest privacy policy is entered on the website to ensure that the methods used for collecting and using personal information can be understood at any time. Customers are asked to regularly verify details.
In the event that the described details as of the time the information is initially collected are different from the purpose for which personal information is used, relevant parties will be notified by posting on this website, or by email or through other means.
The matter of whether or not customers consent to the use of personal information for purposes that vary from those at the time it was collected, will be entirely decided by the customers concerned.

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